Channel Partner

DESKRIPSI PEKERJAAN

About the Role

We are looking for a commercially driven Channel Partner to manage and develop our partner ecosystem, including resellers, system integrators (SIs), and strategic technology partners.

This role will focus on building strong partner relationships, driving business opportunities through channel partners, and strengthening strategic collaborations with technology providers such as Meta.

You will be responsible for managing the partner lifecycle, from partner acquisition, onboarding, and enablement to business development, performance monitoring, and joint go-to-market initiatives. You will also serve as a key point of contact for strategic technology partners, particularly Meta, with a focus on the WhatsApp Business Platform ecosystem, product developments, partner programs, and business coordination.

Working closely with internal Sales, Marketing, Product, Engineering, and Operations teams, you will help expand our partner network and drive revenue growth across our enterprise SaaS.

Key Responsibilities

  • Identify and develop relationships with potential resellers, system integrators, IT solution providers, and strategic technology partners.
  • Manage and maintain relationships with existing partners to strengthen engagement, collaboration, and long-term business growth.
  • Develop joint business plans and go-to-market strategies with partners to generate new business opportunities and achieve revenue objectives.
  • Lead partner onboarding and enablement activities, ensuring partners understand the company's products, solutions, commercial models, sales processes, and partnership requirements.
  • Coordinate joint marketing activities, product launches, webinars, seminars, and industry events with partners.
  • Act as a key point of contact for strategic technology partners such as Meta, particularly for matters related to the WhatsApp Business Platform and Meta Business Messaging ecosystem.
  • Maintain relationships with technology partner teams and understand their products, platform capabilities, commercial models, partnership programs, and business initiatives.
  • Coordinate technology partner onboarding, certification, compliance requirements, and other partnership-related processes.
  • Monitor relevant technology partner updates, including product developments, policy changes, pricing adjustments, API updates, and program requirements, and communicate them to internal stakeholders.
  • Identify opportunities to maximize strategic technology partnerships through funding programs, incentives, certifications, and go-to-market activities.
  • Work cross-functionally with Sales, Marketing, Product, Engineering, Technical, and Operations teams to execute partnership initiatives and address partner requirements.

KUALIFIKASI MINIMUM

  • Bachelor's degree in Business Administration, Management, Marketing, Information Technology, or a related field.
  • Minimum 1–2 years of experience in Strategic Partnerships, Business Development, Channel Management, or Account Management, preferably within the IT or technology industry.
  • Experience managing relationships with resellers, system integrators, distributors, technology providers, or strategic business partners.
  • Good understanding of B2B sales processes, channel business models, and commercial partnership management.
  • Strong communication, presentation, stakeholder management, and negotiation skills.
  • Proactive, organized, analytical, and comfortable managing multiple priorities.
  • Good command of written and spoken English.
  • Familiarity with WhatsApp Business API, Meta Business Manager, Business Solution Providers (BSPs), and Meta partner programs will be a good advantage.

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: IT and Software
  • *PENDIDIKAN MINIMAL**: S1 (Sarjana)
  • *SISTEM KERJA**: On-site
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: Central Jakarta, DKI Jakarta, Indonesia
  • *INDUSTRI**: Information Technology / IT
  • *SITUS PERUSAHAAN**: https://3dolphins.ai/

TENTANG PERUSAHAAN

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

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