IT Application Support

DESKRIPSI PEKERJAAN

Provide first-level application support for operational systems and applications.

Perform installation, configuration, updating, and maintenance of applications.

Monitor and perform initial analysis of application errors and incidents.

Conduct basic troubleshooting and escalate complex issues to the appropriate technical team.

Support systems and applications related to SQL Server, Reporting Services, Pentaho, and Node.js.

Perform basic database queries and support reporting requirements using SQL Server and Reporting Services.

Support basic Windows operating system operations and troubleshooting.

Perform basic troubleshooting of LAN/Wi-Fi network connectivity issues.

Assist in system testing, application updates, and implementation of new applications.

Create and maintain technical documentation, user guides, and operational reports.

Support basic video editing using Adobe Premiere and graphic design requirements when needed.

Coordinate with users and related IT teams to ensure effective resolution of technical issues.

Continuously learn and adapt to new applications, technologies, and systems according to business needs.

Work on-site with a roster schedule 70 working days (Monday–Saturday), followed by 14 days of leave and 3 days of travel time (total 17 days off). Annual leave entitlement is provided separately.

KUALIFIKASI MINIMUM

Minimum S1 in Information Technology, Information Systems, Computer Science, or related field.

Understanding of Windows Operating System.

Basic knowledge of LAN/Wi-Fi networking and troubleshooting.

Experience with application installation, configuration, updating, and maintenance.

Ability to perform initial analysis of application errors and proper escalation.

Basic knowledge of Microsoft SQL Server and SQL Server Reporting Services (SSRS).

Basic knowledge of JavaScript / Node.js.

Knowledge of Pentaho is a plus.

Familiar with Adobe Premiere for video editing.

Basic graphic design skills are an advantage.

Good documentation and reporting skills.

Fast learner, adaptable, and able to work independently or as part of a team.

Skill Set Requirements:

RINGKASAN PERKERJAAN

*SPESIALISASI**: IT and Software
*PENDIDIKAN MINIMAL**: S1 (Sarjana)
*SISTEM KERJA**: On-site
*TIPE PEKERJAAN**: Contractual
*LOKASI**: Kapuas, Central Kalimantan (Kalimantan Tengah), Indonesia
*INDUSTRI**: Information Technology / IT
*SITUS PERUSAHAAN**: https://kairos-it.com/

FASILITAS & BENEFIT

Fasilitas: med_ins

TENTANG PERUSAHAAN

PT Kairos Utama Indonesia, founded in 2005, is an IT Services Company.
Our competent IT professionals have philosophy that knowledge is not only in knowing-how but also knowing-why. They stretch themselves, never content to rest on status quo but anticipate future development and trends, hence continuously create value for business and society. Kairos has been involved in numerous strategic projects for companies in the Oil & Gas, Finance, and Telecommunications sectors, as well as the Public Sector.

Join us and build your career with PT Kairos Utama Indonesia. Explore more opportunities on bit.ly/KairosCareer