Junior Travel Consultant

DESKRIPSI PEKERJAAN

Are you interested in becoming a Ticketing Associate and starting your journey in the exciting travel industry? If you have basic GDS knowledge and strong English communication skills, we’d love to get to know you!

Key Responsibilities

  • End-to-end ticketing processes (issue, reissue, refund, etc.)
  • Respond to customer inquiries with accurate information.
  • Keep productivity benchmark and accuracy as per team’s minimum standard
  • Carefully follow instructions and pre-established guidelines to perform assigned tasks
  • Ensure that all work is processed according to the team’s minimum standard
  • Report any issues or system limitations to the direct supervisor

KUALIFIKASI MINIMUM

Is this you?

  • Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply
  • Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
  • Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial
  • Willingness to work at both Central Jakarta and BSD City
  • Ability to work flexible hours, including rotating shifts on a 24/7 schedule

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: Customer Service
  • *PENDIDIKAN MINIMAL**: D3 (Vokasi)
  • *SISTEM KERJA**: On-site
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: Central Jakarta, DKI Jakarta, Indonesia
  • *INDUSTRI**: Outsourcing / Offshoring
  • *SITUS PERUSAHAAN**: http://atibusinessgroup.com
  • *JUMLAH LOWONGAN**: 5 posisi

TENTANG PERUSAHAAN

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com

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