Senior Media Monitoring & Reputation Analyst

DESKRIPSI PEKERJAAN

Monitor social media and news, analyze sentiment, and flag issues early with EWS reports. For sharp analysts who turn data into action.

  • Conduct social listening across social media platforms and online news portals.
  • Monitor public conversation trends and detect potential issues before they escalate.
  • Perform sentiment analysis (Positive/Neutral/Negative) and categorize issues by severity.
  • Prepare Early Warning System (EWS) reports, both periodic and real-time.
  • Turn qualitative and quantitative data into actionable insights and recommendations for PR and management.
  • Track brand and reputation metrics and share regular performance reports.
  • Coordinate with the PR and Digital Marketing teams to respond quickly to emerging issues.

KUALIFIKASI MINIMUM

  • Bachelor’s degree in Communications, Statistics, Data Analytics, or a related field.
  • Experience in media monitoring, social listening, or reputation analysis (senior level).
  • Proficient with media monitoring tools such as Brand24, Meltwater, or Hootsuite.
  • Strong qualitative and quantitative data analysis skills, with precision in reporting.
  • Able to read public conversation patterns and spot early signs of reputational risk.
  • Strong reporting and presentation skills.
  • Ability to work in real time and under tight deadlines.
Lamar Sekarang