IT Administrator

DESKRIPSI PEKERJAAN

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We're looking for an IT Administrator to join our IT team in Batam, taking full ownership of the day-to-day technology operations and the automation systems behind them that keep our teams productive and secure across the region.

What You'll Be Doing

• Provide first-line and escalated IT support to employees, including hardware, software, and connectivity troubleshooting.
• Own employee onboarding and offboarding from the IT side, including device setup, account provisioning, access management, license assignment, and deactivation.
• Maintain and track IT asset inventory across laptops, monitors, peripherals, warranty status, assignment, and lifecycle stage.
• Take full ownership of existing automation workflows, including AnyCross approval flows, offboarding bots, webhook integrations, and deletion request handling.
• Build and maintain automation scripts using Python, JavaScript, webhooks, SQL, and GitLab.
• Write and maintain SQL queries for IT, asset, and access reporting.
• Document IT processes, automation logic, and runbooks to strengthen the team's knowledge base.
• Support vendor coordination for device procurement, repair, and logistics.