Sales Ops Officer

DESKRIPSI PEKERJAAN

We're hiring a Sales Ops Officer (Sales Admin) who turns "has this been billed?" into "sent, and on track to be paid." You run the paperwork between a signed deal and paid cash — documents, contracts, renewals, billing, and collection.

If you've ever thought "there has to be a smarter way to do this" — you'll have plenty to work with here.

📍 Pluit, North Jakarta (On-site) | 🕘 Full-Time

Gositus is a digital agency evolving into a Smart Agency, with AI built into how we think, work, and deliver. We take initiative, move quickly, get the details right, and see things through — from client projects to keeping the office running.

–––

🧠 AI Fluency — Our #1 Requirement

We hit our AI usage limit most weeks. If that sounds normal to you, keep reading.

You don't just ask AI questions → you build with it, automate with it, and check its work before anyone else sees it.

Sales Operations (Sales Admin) Responsibilities

When a document goes missing, the invoice waits — and so does the cash. You make sure it doesn't.

  • Client Documents: Keep every project's paperwork complete → agreements, POs, sign-offs, addendums, and handover letters filed within days of each milestone.
  • Contracts & Renewals: Keep every contract date in one register → renewals flagged early so offers and invoices go out on time.
  • Billing: Turn every payment term into an invoice request → right documents attached—then send the issued invoice to the client.
  • Collection: Get us paid on time → reminders before, on, and after due dates, with overdue cases escalated clearly.
  • Billing Support: Answer Account Managers' billing questions fast → clear status and amounts, straight from the records.
  • Reporting: Keep the weekly picture clear → missing documents, aging invoices, and upcoming renewals ready before every review.
  • Data Hygiene: Get it right every time → client names, project IDs, amounts, and dates matched across every record.
  • AI & Automation: Make everyday work smarter → build, verify, and share AI workflows across documents, billing, reminders, and reporting.

KUALIFIKASI MINIMUM

  • Experience or a strong interest in admin, billing, or document work → invoices, contracts, or payment follow-up.
  • You've built something with AI that improved quality or saved time → side projects count.
  • Proactive, resourceful, organized → you start without being told, prioritize, follow through, and adapt.
  • Detail-oriented, with strong critical thinking → you check amounts, terms, names, and dates, question assumptions, and verify AI output.
  • Clear, polite firmness → you remind clients and colleagues without letting a date slip.
  • Discretion and integrity with contracts, amounts, and payment status.
  • Comfortable with Microsoft Excel and Word → formulas, lookups, data validation, and consistent file naming.

Bonus points

  • Working knowledge of Indonesian invoicing and tax admin: e-Faktur, PPh 23 withholding slips, or a Brevet A/B certificate.
  • Experience with accounting or ERP software, such as Accurate Online.
  • Experience in an agency, software house, or B2B services company with project-based billing.

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: Administration and Coordination
  • *PENDIDIKAN MINIMAL**: S1 (Sarjana)
  • *SISTEM KERJA**: On-site
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: North Jakarta, DKI Jakarta, Indonesia
  • *INDUSTRI**: Information Technology / IT
  • *SITUS PERUSAHAAN**: https://www.gositus.com/

FASILITAS & BENEFIT

Fasilitas: retirement, med_ins, sick_leave, discounts, perf_bonus, family_leave, paid_holidays, paid_leave, trans, mat_pat_leave

TENTANG PERUSAHAAN

Since 2010, Gositus has helped businesses grow through websites, e-commerce, mobile apps, ERP solutions, digital transformation, and digital marketing. We work as a long-term partner, not just a vendor — to connect their digital presence, business systems, and marketing around clear goals.

Our next chapter is AI transformation → making AI the operating system behind our agency, connecting tools, knowledge, and workflows to get more done. Our focus is practical: simplify everyday work, explore better solutions, and keep raising the quality of what we deliver.

On the creative side, meet our sister company, Roku Studio, whose work spans 360° marketing, brand activations, social media, and content production. Together, we’re building an ecosystem where creativity meets tech.

We welcome fresh ideas, and the initiative to make them happen. Bring your curiosity, challenge how things are done, and help turn “what if?” into work that makes a real impact.

Lamar Sekarang