Account Manager

DESKRIPSI PEKERJAAN

  • Convert inbound leads into paying customers by understanding their unique challenges in field operations and demonstrating how our solution effectively addresses them.
  • Build and maintain a robust pipeline of target accounts, focusing on specific use cases and market segments.
  • Design and implement impactful outbound sales strategies to drive customer acquisition.
  • Foster strong, long-term relationships with key accounts to ensure sustained satisfaction and loyalty.
  • Develop and execute initiatives to minimize churn and enhance customer retention.
  • Proactively identify potential churn risks and re-engage users through targeted communication and personalized outreach.

KUALIFIKASI MINIMUM

  • Minimum 5 years of experience in selling software or solution-based products.
  • Good command of English.
  • Proven experience using sales tools, including CRM systems, outbound automation, and lead generation platforms.
  • It's a remote position; however, candidates based in Jabodetabek will be preferred to support smoother collaboration and occasional in-person meetings.

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: Sales and Marketing
  • *PENDIDIKAN MINIMAL**: S1 (Sarjana)
  • *SISTEM KERJA**: Remote
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: West Jakarta, DKI Jakarta, Indonesia
  • *INDUSTRI**: Information Technology / IT
  • *SITUS PERUSAHAAN**: https://mile.app

FASILITAS & BENEFIT

Fasilitas: wfh, perf_bonus, mat_pat_leave, med_plans

✅ Work from Anywhere – Enjoy the flexibility to work from a location that suits you best.

✅ Laptop for Work – We provide the necessary tools to support your productivity.

✅ BPJS Kesehatan & BPJS Ketenagakerjaan – Comprehensive health and employment coverage.

✅ Medical Reimbursement – Coverage for dental care, optical expenses, and medical check-ups.

✅ Wellness Reimbursement – Initiatives designed to support employees’ physical and mental well-being, promoting a healthy work–life balance.

✅ Skill Development Allowance – Invest in your growth through courses, certifications, and training programs.

✅ Team Bonding Allowance – Strengthen collaboration through quarterly team activities.

✅ Performance Bonus – Earn incentives of up to 8% of net revenue based on your performance.

TENTANG PERUSAHAAN

MileApp, an Indonesia-based SaaS company, specializes in field workforce management solutions for leading enterprises, including Unilever, P&G, and Philip Morris. Trusted by over 50,000 users, MileApp powers the execution of more than 1 million field jobs every month. Since its inception in 2017, MileApp has achieved an impressive 100x revenue growth—entirely through organic expansion.

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