Business Analyst

DESKRIPSI PEKERJAAN

  • Conduct in depth analysis of business requirements, getting to the root cause behind what clients are asking for
  • Translate those needs into clear functional specs that Product and Engineering can act on
  • Run gap analysis between requirements and existing product capabilities
  • Build business cases and cost-benefit/ROI analyses for proposed solutions or customizations
  • Analyze operational data to surface insights that strengthen solution recommendations
  • Support on complex, data-heavy cases that need deeper analytical work
  • Maintain clean, standardized requirement documentation as the link between Sales, Product, and Engineering
  • Feed data-driven input into product roadmap prioritization

KUALIFIKASI MINIMUM

  • Minimum Bachelor's in Information Systems, Management, Statistics, or related field
  • Experience 3+ years as a Business Analyst / System Analyst, ideally from a SaaS, tech company
  • Strong analytical thinking, able to turn data into insight and recommendations, not just summarize it
  • Proficient in SQL and advanced Excel/Google Sheets (required)
  • Familiarity with BI tools (Power BI/Tableau/Looker) is a plus
  • Skilled at writing clear BRDs/FRDs/user stories
  • Sharp, critical questioning to uncover clients' real needs behind stated requests
  • Clear communication with both technical and non-technical stakeholders
  • Comfortable working cross-functionally, bridging Sales, Product, and Engineering
  • Detail-oriented while still able to see the bigger business impact

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: IT and Software
  • *PENDIDIKAN MINIMAL**: S1 (Sarjana)
  • *SISTEM KERJA**: Remote
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: West Jakarta, DKI Jakarta, Indonesia
  • *INDUSTRI**: Information Technology / IT
  • *SITUS PERUSAHAAN**: https://mile.app

FASILITAS & BENEFIT

Fasilitas: wfh, mat_pat_leave, med_plans

✅ Work from Anywhere – Enjoy the flexibility to work from a location that suits you best.

✅ Laptop for Work – We provide the necessary tools to support your productivity.

✅ Medical Reimbursement – Coverage for dental care, optical expenses, and medical check-ups.

✅ Wellness Reimbursement – Initiatives designed to support employees’ physical and mental well-being, promoting a healthy work–life balance.

✅ Skill Development Allowance – Invest in your growth through courses, certifications, and training programs.

✅ Team Bonding Allowance – Strengthen collaboration through quarterly team activities.

TENTANG PERUSAHAAN

MileApp, an Indonesia-based SaaS company, specializes in field workforce management solutions for leading enterprises, including Unilever, P&G, and Philip Morris. Trusted by over 50,000 users, MileApp powers the execution of more than 1 million field jobs every month. Since its inception in 2017, MileApp has achieved an impressive 100x revenue growth—entirely through organic expansion.

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