English Customer Center Agent Temporary

DESKRIPSI PEKERJAAN

Cconduct daily operations to follow up customers’ inquiry through phone, email, chat, etc. On top of this, agent may involve key Customer Center activities such as Product review, CS survey, delivery related which collaborate with other vendors as well as other departments and stores.

KUALIFIKASI MINIMUM

1. Can speak english fluently.

2. Ability to operate a desktop computer and familiar with Customer Center system such as Salesforce, Amazon connect, OMS.

3. Strong focus on customer service and communication skills .

4. Ability to create paragraphs and sentences which are grammatically correct, brief, and accurate.

5. Minimum keyboard skills to type 30 words a minute.

6. Process knowledge for case handling, call back, escalation, forwarding, reporting and data log.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Customer Service
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: South Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: Human Resources / HR
• *SITUS PERUSAHAAN**: https://www.instagram.com/prismas_official/
• *JUMLAH LOWONGAN**: 2 posisi

TENTANG PERUSAHAAN

Executive Search is a method of selection and recruiting quality Managers and Executives by best matching their professional skills and work experience with client's requirements. We have an active and extensive data bank consisting of personnel who have answered to our previous searches and those who have sent their resumes. This type of search provides the quickest and most extensive list of candidates, especially for low to mid range executive positions.