Business Operations Associate

DESKRIPSI PEKERJAAN

Nice-to-Haves

  • Experience in brokerage, fintech, trading, or financial services.
  • Experience handling commissions, rebates, incentives, or performance-based rewards.
  • Familiarity with CRM systems or reporting/BI tools.
  • Experience working directly with Product/Tech teams on feature feedback or QA/bug tracking.
  • Basic understanding of compliance or legal review processes for client-facing documents.
  • Experience preparing SOPs, operational guidelines, or process documentation.

KUALIFIKASI MINIMUM

Requirements (Must-Haves)

  • Bachelor's degree in Business, Finance, Accounting, or related field (minimum GPA 3.2).
  • 1–3 years of experience in business operations, client operations, account management, or operational support roles.
  • ​​​​​​​Strong understanding of or willingness to learn contract documents (Terms & Conditions, Client Agreements, experience reviewing or maintaining compliance documents is a strong plus.
  • Strong Excel/Google Sheets skills (lookups, pivot tables, conditional formulas) for analyzing and conversion data. - High attention to detail - you don't tolerate messy numbers or unclear processes.
  • Proven ability to take ownership: you don't just wait for instructions, you move things forward.
  • Experience or comfort working cross-functionally with Product and Development teams, able to identify, report, and help verify bugs or workflow issues.
  • Strong client-facing communication skills, able to handle client inquiries professionally and resolve operational issues.
  • Ability to read data and turn it into clear reports/insights - Comfortable in a fast-paced, deadline-driven environment with shifting priorities including certain holidays when operations require it.
  • Willing to work on a shift-based schedule, including certain holidays when operations require it.
  • Based in Indonesia; willing to relocate if required by business needs.
  • Proficient in English, both written and verbal, for business and professional communication.

RINGKASAN PERKERJAAN

  • *SPESIALISASI**: Management and Consultancy
  • *PENDIDIKAN MINIMAL**: S1 (Sarjana)
  • *SISTEM KERJA**: Remote
  • *TIPE PEKERJAAN**: Full time
  • *LOKASI**: Surabaya, East Java (Jawa Timur), Indonesia
  • *INDUSTRI**: Financial Services
  • *SITUS PERUSAHAAN**: https://turnkeyinside.com/
  • *JUMLAH LOWONGAN**: 2 posisi

FASILITAS & BENEFIT

Fasilitas: wfh

TENTANG PERUSAHAAN

A Single Full-Stack Partner Managing Your Technology, Liquidity, Risk, Legal & Licensing and Operations End-to-End

Lamar Sekarang